WE’LL MAKE IT RIGHT.

Great Bite Supplements sells consumable dietary supplements. Because product safety, hygiene, quality control, and tamper protection matter, not every order is eligible for return or refund.

We review eligible claims fairly and in accordance with this Refund Policy, the terms presented at checkout, and applicable law.

Except where required by law or expressly stated in a specific guarantee, opened, used, partially consumed, or otherwise unsealed dietary supplements are generally not eligible for return or refund.

This policy helps protect product integrity and prevents previously handled consumable goods from re-entering inventory.

Unopened products may be eligible for return only when expressly permitted under the terms shown at the time of purchase or where required by applicable law.

Do not send a product back to us unless our support team has approved the return and provided instructions. Unauthorized returns may not be accepted or refunded.

If your order arrives damaged, contact us within 7 days of delivery at contact@greatbitesupps.info.

Please include your order number, a short description of the issue, and clear photos showing the product, packaging, shipping label, and damage when applicable.

After reviewing the claim, we may offer a replacement, store credit, partial refund, or refund where appropriate.

If you believe a product is defective, contaminated, improperly sealed, or otherwise materially different from what you ordered, contact us within 7 days of delivery.

Do not discard the product or packaging until we have reviewed the claim. We may request photos, lot or batch information, packaging details, or other reasonable documentation needed to investigate the issue.

If Great Bite sends the wrong product or quantity, contact us within 7 days of delivery with your order number and clear photos of what you received.

Once verified, we may arrange a replacement, refund, or other appropriate resolution at no additional product cost to you.

If an order arrives with an item missing, notify us within 7 days of delivery.

We may review shipment weight, packing records, fulfillment records, photographs, carrier information, and other order evidence before approving a replacement or refund.

You are responsible for entering a complete and accurate shipping address at checkout.

Orders delivered to an address entered incorrectly by the customer are generally not eligible for refund or free replacement once the order has shipped, except where required by law.

If you notice an address error before fulfillment, contact us immediately. We cannot guarantee that an address can be changed after an order is submitted.

Carrier tracking marked “delivered” does not automatically establish eligibility for a refund. If you cannot locate a package marked delivered, first check with household members, neighbors, building staff, and the carrier.

Contact us promptly if you believe a shipment is lost, stolen, or misdelivered. We may require a carrier claim, delivery investigation, police report, or other reasonable documentation depending on the circumstances and order value.

Resolutions are determined case by case and subject to applicable law.

Shipping and delivery estimates are estimates unless expressly guaranteed. Delays caused by carriers, weather, holidays, customs, incorrect addresses, or events outside Great Bite’s reasonable control do not automatically qualify an order for refund.

If an order is confirmed lost in transit, contact us so we can review available replacement or refund options.

Subscription cancellation prevents future renewals but does not automatically cancel or refund an order that has already renewed, been charged, entered fulfillment, or shipped.

If a subscription renewal has already processed, refund eligibility is determined under this Refund Policy, our Subscription Terms, and applicable law.

To avoid a future recurring charge, cancel your subscription before the next renewal is processed.

Orders purchased using discounts, bundles, promotional codes, gifts, free items, or special offers remain subject to this Refund Policy unless the specific promotion states otherwise.

If part of a bundled or discounted order is refunded, the refund may be calculated using the effective price paid for the returned or affected item rather than its full standalone retail price.

Products or offers clearly marked “final sale,” clearance, limited-run, event-only, or otherwise non-returnable are not eligible for voluntary return or refund except where required by law or where the product arrives damaged, defective, or incorrect.

Submitting a request does not guarantee approval.

We may deny or limit a refund, replacement, or credit when a request falls outside the stated reporting window, lacks reasonable documentation, involves customer-caused damage, conflicts with our product-safety rules, or appears fraudulent or abusive.

Nothing in this section limits rights or remedies that cannot lawfully be waived.

Approved refunds are generally issued to the original payment method used at checkout unless otherwise required by law or agreed by Great Bite.

Original shipping charges, expedited shipping fees, duties, and similar delivery costs may be non-refundable unless the refund results from an error by Great Bite or applicable law requires otherwise.

After a refund is approved and issued by Great Bite, please allow approximately 7–10 business days for the credit to appear, depending on your bank, card issuer, digital wallet, or payment provider.

Great Bite does not control the processing time of your financial institution after the refund has been submitted.

Where appropriate, Great Bite may offer a replacement product or store credit instead of a monetary refund, subject to your rights under applicable law.

If a replacement is approved, we may require confirmation of the shipping address before sending it.

If Great Bite authorizes a physical return, we will provide return instructions. Do not mail products to an address found online or on packaging without authorization.

Responsibility for return-shipping costs depends on the reason for the return, the applicable offer, and applicable law. If Great Bite made an error or shipped a verified defective item, we may provide or reimburse reasonable return shipping where appropriate.

Great Bite reserves the right, to the fullest extent permitted by law, to deny, limit, or investigate refund requests that show signs of fraud, repeated policy abuse, altered evidence, duplicate claims, false non-delivery claims, or other deceptive conduct.

We may maintain records of claims and share relevant transaction, delivery, and dispute information with payment processors, carriers, fraud-prevention providers, insurers, or authorities when reasonably necessary to investigate or respond to suspected fraud.

If you believe a charge or order is incorrect, contact us first at contact@greatbitesupps.info so we can investigate.

Nothing in this policy limits your lawful rights with your card issuer or payment provider. However, you agree not to knowingly submit false or misleading information in connection with a chargeback, fraud claim, or payment dispute.

Flavor, texture, sweetness, perceived effectiveness, or individual preference may vary from customer to customer.

Unless a specific satisfaction guarantee applies, personal preference or lack of a desired result does not automatically make an opened consumable product eligible for refund.

If you experience a serious or unexpected reaction, stop using the product and seek appropriate medical attention.

Contact us at contact@greatbitesupps.info with the product name, order number, lot information if available, and a description of the issue so we can document and review the report.

Refund eligibility for an adverse-reaction report is determined based on the circumstances, applicable law, and any applicable product guarantee. This policy is not medical advice.

Nothing in this Refund Policy excludes, restricts, or modifies any consumer guarantee, statutory warranty, refund right, product-liability remedy, or other right that cannot lawfully be excluded or limited.

To request help with a refund, replacement, damaged product, incorrect item, or order issue, contact:

Great Bite Supplements
Email: contact@greatbitesupps.info
Website: greatbitesupps.com

Please include your order number, the email used at checkout, a short description of the issue, and clear photos when applicable.