Refund Policy

WE’VE GOT YOUR BACK

At Great Bite Supplements, we’re dedicated to delivering not only premium gummy supplements — including gummies for sleeping, protein gummies, and vitamins for brain health — but also a top-tier customer experience. If something’s off with your order, we’re here to make it right — within reason and in line with industry standards.

NON-RETURNABLE ITEMS

Due to the consumable and hygienic nature of our products, we’re unable to accept returns on opened or used items. Even unopened products are considered final sale once shipped, as we cannot guarantee their safety once they’ve left our facility. For safety reasons and quality control, refunds will not be issued without clear and valid documentation of an issue.

SHIPPING & ADDRESS ACCURACY

Please double-check your shipping information at checkout! We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. Orders sent to the wrong address due to customer error are not eligible for refunds or replacements.

DAMAGED, DEFECTIVE, OR WRONG ITEM

If your order arrives damaged, defective, or you received the wrong product, contact our support team within 7 days of delivery. To resolve the issue quickly, include your order number, a brief description of the issue, and clear photos of the product and packaging.

REFUND ELIGIBILITY

Approved refunds will be credited to the original payment method used at checkout. Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or card issuer’s processing times.

SUBSCRIPTION TERMS

If you’re subscribed to one of our products, please note that cancellations made on the same day as a renewal may still be processed. We do not issue refunds for subscriptions that are canceled after renewal has already occurred.

If you have any questions about your order, reach out to us at contact@greatbitesupps.info. We’re always happy to help where we can.

USAGE & SERVING

Q: Do I need to take gummies with water?

A: No—our formulations are crafted to be flavorful, chewable, and absorbed effectively without water or food. 

Q: When should I take my supplements?

A:

   •    Creatine Gummies: Post-workout or daily for saturation

   •    Nootropic Supplements: Morning or early afternoon

   •    Collagen Gummies: Anytime daily

   •    Sleep Gummies: 30–45 minutes before bedtime

Q: How many gummies per serving?

A: Typically 2–3 gummies per serving, clearly marked on each label.

Q: Do your supplements work right away?

A: Most people feel effects like focus, energy, or calm within 20–30 minutes depending on the formula. Long-term benefits build with consistent use.

SHIPPING, RETURNS & ORDERS

Q: How long until my order ships?

A: Orders are processed within 1–2 business days. Receipts submitted before noon EST may ship the same day. 

Q: How long does delivery take?

A: Once shipped, most U.S. orders arrive in 3–5 business days

Q: Who handles shipping?

A: We ship via USPS and UPS, depending on your location and service preference.

Q: How do I track my package?

A: A shipping confirmation email with tracking number will be sent once your order has shipped.

About Great Bite

Great Bite Supplements is more than just a gummy supplement brand—we’re a movement redefining what it means to fuel your fitness and wellness.

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2551 Galena Avenue

P.O. Box #1042

Simi Valley, CA 93062

(805) 427-4800

contact@greatbitesupps.info

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